Order confirmed

Thank you! Your eSIM is on its way 🎉

Your QR code and install instructions are being emailed to you right now — it usually takes under 30 seconds.

Install it in 3 steps

1. Open the email

Look for “your Turnaa eSIM” in your inbox. Check Spam/Promotions if you do not see it.

2. Scan the QR

Settings → Cellular / Mobile Data → Add eSIM → scan the code. Stay on Wi-Fi while installing.

3. Travel & connect

Most plans activate on first use at the destination. Turn on data roaming for the Turnaa line when you land.

Best practice: install now at home on Wi-Fi. The plan stays dormant until you first use data at your destination (check your plan’s activation rule in the email).

Quick answers

No email after a few minutes?

Check Spam, Promotions and Junk. Search for “Turnaa”. Still missing? Contact us with the email you used at checkout — we resend within the hour.

Scanned but stuck on “activating”?

Restart the phone and make sure Wi-Fi is on during installation. If it persists, send us your order number and phone model — we respond within 1–2 hours.

Will my normal SIM keep working?

Yes. The eSIM is an extra line; your home SIM stays active for calls and SMS. Choose the Turnaa line for mobile data in Settings.

Need data for another country too?

Buy any additional plan — profiles live side by side on your phone and each waits until used.