特定商取引法に基づく表記
Specified Commercial Transactions Act
Disclosure under the Japanese Specified Commercial Transactions Act (特定商取引法) for customers in Japan.
| Seller | Turna LLC |
|---|---|
| Location | Houston, Texas, USA. Full address disclosed without delay upon request. |
| Contact | Email: info@turnaa.cloud · Contact form. Inquiries answered within 1–2 business days. |
| Product | Prepaid eSIM data plans (digital goods) for international mobile data. |
| Price | As displayed on each product page, in USD. Applicable taxes are shown at checkout before payment. |
| Charges other than product price | None charged by us. Your bank may apply currency-conversion fees; internet connection costs are your own. |
| Payment methods | Credit/debit card, Apple Pay, Google Pay and other methods offered at checkout (processed by Stripe). |
| Payment timing | Charged immediately at the time of order. |
| Delivery | Digital delivery by email (QR code), normally within a few minutes of payment. Also displayed on the order confirmation page. |
| Returns & cancellation | Unactivated orders: full refund if requested within 24 hours of purchase. After the eSIM profile is installed/activated: non-refundable, as the digital product cannot be returned. If activation fails due to our fault and cannot be remedied, we refund in full. See the refund policy. |
| Operating environment | An eSIM-compatible, carrier-unlocked device is required. See device compatibility. |
